Suna 101 Terms and Conditions — Everything You Need to Know

1 General Rules

Suna 101 is an international-standard online gaming platform serving players in Bangladesh and around the world. These terms and conditions form a legally binding agreement between Suna 101 and its users.

The following conditions must be met to use the platform:

• Users must be 18 years of age or older.
• Online gaming must be legally permitted in the country from which you are accessing the platform.
• Each person may only register one account.
• Opening or managing an account on behalf of another person is strictly prohibited.
• Any form of platform abuse or fraud is strictly prohibited.
• Suna 101's decisions are final and binding in all matters.

2 Account Registration and Verification

Providing accurate and truthful information at registration on Suna 101 is mandatory. Suna 101 reserves the right to close any account created with false or misleading information at any time.

• You must provide your real name, date of birth, and contact details during registration.
• A copy of a national ID card or passport may be requested for account verification.
• Identity verification must be completed before making a withdrawal.
• Only one account per person is allowed; operating multiple accounts from the same device or IP address may result in all accounts being suspended.
• Keeping your login credentials (username and password) confidential is entirely your responsibility.
• If unauthorized access to your account is suspected, contact Suna 101 support immediately.

Suna 101 reserves the right to accept or reject any registration application at its sole discretion.

3 Deposit and Payment Policy

Suna 101 supports popular payment methods in Bangladesh. The following rules apply to deposits:

• Deposits must be made using a payment account registered in your own name.
• Depositing through a third party is prohibited and any such transactions will be cancelled.
• The minimum deposit amount may vary depending on the payment method selected.
• Deposited funds are generally credited to the account instantly.
• If there is a delay due to a payment gateway issue, please contact Suna 101 Support.

4 Withdrawal Policy

The following conditions apply when withdrawing funds from Suna 101. We are committed to ensuring all withdrawals are fast and secure.

• Account identity verification must be completed before a withdrawal can be made.
• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 500, and a maximum daily limit applies.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Suna 101 reserves the right to hold and review withdrawals in the event of suspicious activity.
• Withdrawals may be rejected if information is incorrect or verification is incomplete.

5 Bonus & Promotion Terms

Suna 101 offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be followed.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus comes with specific wagering requirements (typically 10x–30x).
• Wagering must be completed within the specified time limit after a bonus is credited.
• Multiple bonuses cannot be active at the same time, unless a promotion explicitly states otherwise.
• In cases of bonus abuse or rule violations, the bonus and any associated winnings will be voided.
• Suna 101 reserves the right to modify, suspend, or cancel any promotion.

6 Rules of Play

All games on Suna 101 are conducted fairly and transparently. Random Number Generator (RNG) technology ensures every outcome is completely random and impartial.

• Each game has its own rules, which can be viewed within the game itself.
• If a bet is voided due to a technical error, the relevant funds will be refunded.
• Using cheats or automation software in any game is strictly prohibited.
• Participation in any match-fixing activity in Sports Betting is strictly prohibited.
• In Live Casino, the dealer's decision is final.
• In the event of a server outage, Suna 101 may, at its discretion, cancel or resume a game.

7 Account Suspension and Closure

Suna 101 may temporarily suspend or permanently close any account under the following circumstances:

• If any provision of these terms and conditions is violated.
• If fraud, money laundering, or any other illegal activity is suspected.
• If evidence of operating multiple accounts is found.
• In cases of bonus abuse.
• If identity verification is not completed or incorrect information is provided.
• At your own request (self-exclusion).

Upon account closure, any valid balance will be returned, but bonus balances will be forfeited.

8 Limitation of Liability

Suna 101 strives to operate its services to the highest standards. However, Suna 101's liability is limited in the following cases:

• If a game or bet is affected by an internet connection failure.
• In the event of delays or failures caused by third-party payment gateways.
• In the event of unexpected technical issues or server downtime.
• If any loss occurs due to an issue with the user's own device or software.

Suna 101 is not liable for any indirect or incidental damages under any circumstances. The maximum compensation for any issue shall not exceed the value of the transaction in question.

9 Privacy and Data Protection

Suna 101 takes your personal data privacy very seriously. Our full privacy policy is available separately.

• Your information is never sold or shared with any third party.
• Information is used solely to provide services and fulfill legal obligations.
• Information may be required to be disclosed under a legal order from a regulatory authority.
• All data is secured with 256-bit SSL encryption.

For more details, visit our Privacy Policy Read.

10 Changes & Updates to Terms

Suna 101 reserves the right to update these terms and conditions at any time. In the event of changes:

• Users will be notified of significant changes via their registered email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the most recent update will always be displayed at the top of this page.